UCC Policies & Procedures Operating Manual - October 2017

Fundraising Policy

Refund Policy

The Upper Canada Cyclones "AAA" Minor Hockey Association's refund policy is:

• There will be NO REFUND of tryout fees after the start of tryouts.
• Any refund of Tryout fees will be subject to a $50 administration fee.
• Any request for refund must be made in writing and the circumstances surrounding the request will be considered before any refund is granted

Regular Season Refund:

• A pro-rated refund plus a $50 Administration fee is available within a 72 hour period following the cyclones registration day.
• After the 72 hour period following the Cyclones registration day NO REFUND will be available with the exception of a serious medical condition or injury of a Cyclones player which must be confirmed by a medical doctor's written note.
• If a refund for a medical condition or serious injury is granted by the Cyclones Executive, a pro-rated refund and a $50 Administration fee will be issued.
   

Dressing Room Policy

HEO Dressing Room Policy
Dressing Room Implementation
Confidentiality Statement
Confidentiality Implementation